West View IT have been managing all of our IT needs for several months and we have been hugely impressed. We are a team of 14 and it had become too difficult to manage our IT issues in house. West View are exactly what we were looking for – they have resolved some very complex IT issues that we had failed to resolve for more than 12 months (proving extraordinarily tenacious and refusing to give up until they had cracked it).
Our main liaison, Owen, is brilliant – friendly, helpful, approachable, and always explains things in non-technical language for those of us that need it.
I highly recommend them for any business needing IT support.
We’ve helped each other on a few projects. I was a little cautious about working with an ‘IT Guy’ because they tend to be so vigorous, sometimes hard to communicate with.
However, Owen is a really good guy to work with, and listens which just makes both of our lives easier.
I’ve referred clients to him with great feedback every-time.
When I say West View IT came to our rescue, changed our lives and enabled us to deliver a normal service to our clients (well, almost) during the pandemic, I mean it. We might as well be in the office for all the system access and seamless communication tools Westview have provided. And that’s not to mention fixing the hardware, maintaining the software, recommending best products, explaining everything, and offering instant help and reassurance. I have no doubt that Owen would make us tea if he could.
Owen and the team set up our IT system quickly and maintain it in such a professional way that we haven’t even had to think about it, let alone make a call!
At last, I have found an IT company who knows exactly what you require. No Jargon, just plain language, gets the job done and it all works first time.
In addition to this, what great value for money they are. I have recommended them to a number of my clients. These clients are always well satisfied with the recommendation.
Fast, simple and effective IT provider, who closely monitors my system
Excellent service with honesty and integrity. Highly recommended.
West View IT’s managed services enable small business owners to focus on their core activity, safe in the knowledge that all preventative actions to ensure business continuity are in place. You can rely on West View IT to keep your business running whether office based, working remotely or a combination of both.
We switched over to West View IT from a previous IT support provider, the switch over was really smooth and much easier than I imagined! Both Owen and David who we speak to are always helpful and friendly and are happy to answer our questions however IT literate or illiterate they might be!
West View IT have been our IT support for over 3 years, during that time Owen and his team have come to anticipate the requirements of both office and employees. When needed they are always at the end of the phone, however trivial the matter. However, over the period we have worked together the systems set up by West View IT to monitor our computers has reduced the necessity for such calls. If anything we are normally contacted by them should they pick up any abnormal behaviour on our server.