When your IT isn't working, what you need is someone who deals with things promptly, with a clear explanation and a personal service. Owen, of West View IT, is a friendly IT wizard. He listens to what the problem is, reassures you that he can solve it, is up front with his costs and then calmly sets about to solve the problem. My issue was a software related issue and so he dealt with it remotely within the hour. He chats with you on the phone and explains things in a way that is understandable. Mostly importantly, he does a good job, solves the problem and then checks all is ok before signing off. So if you need an IT wizard, then Owen is your man. Highly recommended.