It seems that Gen Z and even some Millennial employees are less tech savvy than many employers might expect . It is a damaging assumption that is leading to a sense of ‘tech shame’.

Younger workers may have grown up using snapchat, TikTok and Minecraft, but that doesn’t mean they are necessarily equipped with the skills they need to adapt to the workplace.

A recent study has found that 1 in 5 employees that are aged 18-29 feel judged when they encounter technical issues at work. That is compared to just 1 in 25 aged 40 or over. The solution may lie in providing better training, not just for younger colleagues and first-jobbers, but for the whole team. Some Gen Z workers may have started their careers during the pandemic. That means they will never have experienced anything other than a digital working environment. Especially if they work remotely or in a hybrid role.

As well as fixing any skill gaps there may be, whole-team training can provide a much-needed confidence boost for young employees. Another consideration is the provision of tools and devices your team has access to – especially if they are working remotely.

Younger workers with less available income to spend on home office equipment may be less likely to speak up if they are struggling. Simply checking in with employees – particularly if they are not in the office – can make a huge difference to their engagement, productivity and confidence. It can also help them to feel more comfortable in their job and feel part of the team.

If there are any issues, big or small, find a way to put them right and you will notice a positive shift in the whole business.

If you would like any advice or support about tech shame or help with training, boosting efficiency or sourcing equipment, we are here when you need us.


Published with permission from Your Tech Updates.