New Customer Service Technologies

New Customer Service Technologies

The heart of any business comes down to customers looking after them is one of the most important parts of running a successful business. Did you know that 55% of customers prefer self-serve customer service over speaking to a representative? Tech has become a...
Mobile Malware

Mobile Malware

Your smartphone is a digital wallet, communication hub and a personal assistant all rolled into one. The problem – it is packed with sensitive data making it a prime target for cybercriminals. Mobile malware is often overlooked. People often focus on securing their...
The Future of IT

The Future of IT

Keeping up with technological advancements can be incredibly difficult when you are running a small business. The digital landscape is incredibly fast paced and staying competitive with limited resources and only a small amount of IT knowledge is next to impossible....
Your Data – How Much Are You Sharing?

Your Data – How Much Are You Sharing?

In todays tech world it is hard to imagine life without social media. We scroll, like, share and post all day, connecting with friends, family, colleagues and strangers. Behind the scenes however, every click, comment and swipe is leaving behind a digital breadcrumb...
Startup Apps – Streamline them

Startup Apps – Streamline them

Do you know how your technology is set up? Knowing this is crucial for maintaining a reliable network. One easy and simple thing to know how to do is managing which applications launch at startup.   It is typical that lots of software wants to auto-start, but...