The blog

Plain-English IT advice for busy businesses

Practical guides, security warnings worth knowing about, and the occasional look behind the scenes — all in plain English, from the team in Stowmarket.

Who owns your Microsoft 365 tenant and domain name?

Who owns your Microsoft 365 tenant and domain name?

Your IT provider probably set up your Microsoft 365 tenant, domain and DNS. A one-page ownership sheet records who holds what, in five plain rows.

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Is OneDrive a backup?

Is OneDrive a backup?

We’ve watched this morning happen more than once. A shared folder, years of records in it, and overnight it’s gone: from the laptop, from the phone,…

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Cyber Essentials vs cyber insurance: what’s the difference?

Cyber Essentials vs cyber insurance: what’s the difference?

The tender packs keep doing this to people. Thirty pages, and question 14 asks for a certificate number and an expiry date. The office manager opening…

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The IT checklist for when an employee leaves

The IT checklist for when an employee leaves

The version we keep meeting looks like this. Monday morning, a laptop on the reception desk with the charger coiled beside it. Someone’s already been thanked,…

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Why do our emails keep going to junk?

Why do our emails keep going to junk?

Quotes landing in junk? Your domain probably isn't vouching for you. SPF, DKIM and DMARC in plain English, and a free check that takes minutes.

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Building a Security-Aware Team Without the Jargon: A Practical Framework for SMEs

Building a Security-Aware Team Without the Jargon: A Practical Framework for SMEs

Simple steps to train your team on real threats. No jargon, no fluff. Just the essentials that actually stick.

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What Actually Happens When Huntress Detects an Attack

What Actually Happens When Huntress Detects an Attack

See how Huntress EDR stops threats before they spread. Real protection that works while you run your business.

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Three Signs Your Business Needs More Than 365 Emails—It Needs Real IT Support

Three Signs Your Business Needs More Than 365 Emails—It Needs Real IT Support

Microsoft 365 handles email. Real IT support handles everything else. See what SMBs miss when they rely on software alone.

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Why Your Staff Are Cybercriminals’ Easiest Target

Why Your Staff Are Cybercriminals’ Easiest Target

Learn why 79% of breaches involve people, not systems. Real scenarios from legal, finance and healthcare firms in Suffolk.

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Five signs your business has outgrown its IT support

Five signs your business has outgrown its IT support

A ticket that sits for a week. An invoice with a surprise on it. The same fix, again. Here are the five signs it's time to look at your IT support.

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Owen Williams Owen Williams · Managing Director

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