Plain-English IT advice for busy businesses
Practical guides, security warnings worth knowing about, and the occasional look behind the scenes — all in plain English, from the team in Stowmarket.
Shadow AI: The Risk Sitting at Karen’s Desk
Staff pasting payroll into free AI chatbots send your data somewhere you never signed off. What Shadow AI is, and six steps to get it under control.
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Should your Microsoft 365 licences be annual or monthly?
Annual Microsoft 365 terms usually cost less per seat, and they commit you. Name the floor your business will not drop below and keep the rest monthly.
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What goes in an AI usage policy for a small business?
Your team is already using AI. A short note naming your approved tools, what must never be pasted in and who to ask beats a ban nobody actually follows.
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What does Cyber Essentials actually cover in your business?
Cyber Essentials is a self-assessment. The certificate summarises answers given in your business's name, and you can request a copy and read them.
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Who owns your Microsoft 365 tenant and domain name?
Your IT provider probably set up your Microsoft 365 tenant, domain and DNS. A one-page ownership sheet records who holds what, in five plain rows.
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Is OneDrive a backup?
We’ve watched this morning happen more than once. A shared folder, years of records in it, and overnight it’s gone: from the laptop, from the phone,…
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Cyber Essentials vs cyber insurance: what’s the difference?
The tender packs keep doing this to people. Thirty pages, and question 14 asks for a certificate number and an expiry date. The office manager opening…
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The IT checklist for when an employee leaves
The version we keep meeting looks like this. Monday morning, a laptop on the reception desk with the charger coiled beside it. Someone’s already been thanked,…
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Why do our emails keep going to junk?
Quotes landing in junk? Your domain probably isn't vouching for you. SPF, DKIM and DMARC in plain English, and a free check that takes minutes.
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Building a Security-Aware Team Without the Jargon: A Practical Framework for SMEs
Simple steps to train your team on real threats. No jargon, no fluff. Just the essentials that actually stick.
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Owen Williams · Managing Director
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Everything we write about, we do for businesses of 5–250 people across Suffolk and East Anglia.
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