Two drawings both look current
A revised drawing is in email while another copy is still on the site device.
Keep site and office working from the right information.
A drawing to check. A variation to record. A payment application to send.
West View IT provides managed IT support for contractors and construction businesses across Suffolk and East Anglia. We support office and site devices, Microsoft 365, phones, connectivity and security, with access and supplier responsibilities agreed around your projects.
A site manager has the photos, the QS needs the variation record, and the office is preparing the payment application. If the information is stuck on a phone or behind the wrong login, somebody has to chase it.
We review how your team reaches and shares project information, then support the devices and connections around that work.
A revised drawing is in email while another copy is still on the site device.
Uploads, calls and project systems compete for a connection chosen before anyone checked the site requirements.
Photos, day-work records and delivery notes reach the office late or without enough context.
The commercial team has to find progress evidence and correspondence before completing the application.
A subcontractor finishes, but nobody owns the decision to remove their access.
A damaged laptop or missing phone exposes a gap in storage, protection or recovery.
Estimators, accounts staff and QSs need access to project files and business systems. We support the equipment, permissions and connections around tenders, valuations and payment applications.
We review devices and connectivity used to reach drawings, risk assessments and method statements (RAMS), and project records. Your project team controls approvals and the system holding current information.
Snagging evidence, operation and maintenance manuals and correspondence need an agreed home. We support access and sharing so authorised people can retrieve and hand over the records.
We look at location, duration, coverage, available services and the work depending on the connection.
We trace drawings, photos and variations from site to office, including version control and the project system required.
We agree who authorises access, when it ends, and which supplier can restore information if a system stops.
Help with device, account or connection problems holding up office staff or the site team.
Managed email, Teams and shared files with project access agreed by your business.
Equipment managed with updates, access controls and a plan for loss or replacement.
Primary and backup options assessed around the site, coverage and availability, with costs and limits explained.
Protection for managed accounts and devices, plus separate backup for Microsoft 365 email and files in scope.
Investigation of IT around project, estimating and accounts platforms, with application faults referred to suppliers.
We review access to commercial files, supplier information and project records, alongside protection of managed email and devices. Your business controls who approves payments and how changes to bank details are verified.
Where golden-thread requirements apply to a higher-risk building in England, dutyholders and the project team define the record-keeping obligations. We support agreed technology; a shared folder alone does not establish compliance.
Official guidance: Building Safety Regulator: keeping golden-thread information.
West View IT Manages agreed devices, accounts, connections, security and backup.
Your business and project team Own drawings, approvals, payment verification, building-safety duties and the project record.
Specialist suppliers Own project platforms and application recovery. We agree responsibility for connections around them.
From our Stowmarket base, West View IT provides remote and on-site support across Suffolk and East Anglia, including Ipswich and Bury St Edmunds. We review each site location and its practical constraints before agreeing support.
West View IT supports computers, managed mobile devices, Microsoft 365, phones, connectivity, security and agreed backups. We define the offices, sites and people included before taking over.
We assess location, duration, fixed services and mobile coverage, then explain suitable primary and backup options, costs and limitations. Availability needs checking at each site.
We support devices, accounts and connections around your platform. Application faults, design tools and specialist configuration remain with the supplier. Your project team decides which system the job requires.
We review file access, sharing and supported version control. Your project team remains responsible for checking, approving and maintaining records, including which drawing or RAMS document is current.
We can address access and document-handling problems. Your commercial team still prepares the application and verifies the evidence. IT support cannot guarantee certification or payment.
That depends on project requirements, configuration and procedures. Relevant dutyholders decide what must be recorded. We support agreed technical arrangements but do not certify building-safety compliance.
Preparation can be agreed as part of a managed relationship. We help assess technical scope and gaps; certification is independently assessed by an approved Certification Body. Your team checks tender requirements.
Yes, for accounts and permissions within our scope. Your contact authorises the change and timing. Where the client or supplier controls access, we coordinate with that administrator.
Not automatically. That service covers agreed email and files. Project-platform records, local design files and specialist applications need their own recovery arrangements.
Cost depends on people, devices, offices, sites, licences and scope. We explain initial costs, ongoing support and separately priced site connectivity.
Owen Williams · Managing Director
Book a relaxed 30-minute call with Owen Williams, Managing Director of West View IT. Talk through a project, a recurring connection problem or the records your team keeps chasing.
01449 798119 · enquiries@westviewit.co.uk